In May 2015, I became the Research Director at the Tow Center for Digital Journalism, at the Graduate School for Journalism at Columbia University. I am also the co-founder of Eyewitness Media Hub, which is a member of the First Draft Coalition.
My research and teaching focuses on eyewitness media (otherwise known as UGC), how can journalists find it, verify it, and use it ethically.
For the previous six years I worked with newsrooms and humanitarian organisations around the world, providing training and consultancy on digital transformation. I was responsible for the design and development of the social media training programme at the BBC, one that has been taken up by over 3000 staff, from senior managers, journalists, content producers, PR and Communications staff.
I was previously an academic at Cardiff University after completing my PhD in Communications at the Annenberg School for Communications at the University of Pennsylvania.
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